I recently purchased an iPhone 3GS to replace my original first generation iPhone. You see. A buddy of mine invited me on a kayaking trip on on Saturday, July 03, 2009. After about 30 minutes of being on the water, my friend began to splash water on me. Consequently, my beloved first generation iPhone suffered the consequences and began to fail. First, it displayed a message about no SIM card detected and then slide to power off phone. Then it displayed a white screen before the screen went completely dark. So, on that very same morning, July 03, 2009, I went to buy a brand new third generation iPhone.
Things were beginning to look bright for me; especially, since I managed to restore all of my contacts, pictures, music, and other data from my previous iPhone by simply syncing my new iPhone 3GS with iTunes on my iMac. Now, it is Thursday, July 09, 2009, and my new iPhone 3GS has stopped working. For the past 3 hours (07:30PM-10:30PM), I have not managed to wake it up from a deep internal sleep. I’ve tried various things but I have had no luck with waking it up. However, a few minutes ago it began to make a buzzing noise; it vibrated for 2 seconds. So I opened iTunes with the iPhone still connected to my iMac and received an error message with the following wording.
“iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065).”
OK. So I visited the Apple Retail Store in Costa Mesa, CA, and one of the people in orange shirts helped to revive my iPhone :) He performed a hard reset and the phone is now working as expected. He mentioned that the phone froze at the black screen and that performing a hard reset reboots the operating system. So everyone, please don’t panic as I did and simply refer to the references listed below or visit your local Apple Retail Store for assistance.
From Apple’s web site, How to verify iPhone hardware is working correctly:
Display has no backlight or dark screen
1. Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
2. Turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
3. While connected to the iPhone charger, try to reset the iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears. If the battery symbol appears, continue to charge iPhone until it is fully charged.